Refrigerator repair › Ice maker not working
Ice Maker Not Working? Causes and What to Check
No ice, small or hollow cubes, or a dispenser that will not push ice out. Start with these simple checks.
Refrigerator and freezer diagnostic visit: $119, credited toward an approved repair. Text a photo of the model tag and we reply within 15 minutes during business hours.
Safe checks to do first
Most of these take a minute. Do not remove panels or touch wiring: refrigerators carry line voltage and some use flammable refrigerant.
01
Check that the ice maker is on
Many ice makers have an on/off switch or a wire arm. If the arm is up, or the switch is off, it will not make ice.
02
Check the freezer temperature
Ice makers need the freezer at about 0°F. If the freezer is warm, fix that first (see freezer not freezing).
03
Check the water supply
Make sure the house valve to the refrigerator is open and the line behind the unit is not kinked.
04
Replace an old water filter
A clogged filter slows the water flow, which can cause small cubes or no ice at all.
05
Look for a jam
Clumped or frozen ice in the bin or chute can stop the dispenser. Empty the bin and let it thaw.
What the symptoms usually point to
These are likely causes, not a diagnosis. The same symptom can have different causes, and testing is what tells them apart.
| What you see | Usually points to |
|---|---|
| No ice, freezer is cold, water dispenser also slow | Water supply: house valve, kinked line, filter or the water inlet valve. |
| No ice, water dispenser works fine | The ice maker module, its control or a frozen fill tube. |
| Small or hollow cubes | Low water flow: filter, low pressure or the inlet valve. |
| Ice made but not dispensed | A jammed bin, the auger motor or the dispenser control. |
| Water leaking near the ice maker | A cracked fill tube, a leaking inlet valve or a blocked drain. |
Built-in units such as Sub-Zero and Thermador use their own ice maker designs. See high-end appliance repair.
When to call a technician
If the freezer is cold, water reaches the refrigerator and the ice maker is on, but still no ice after 24 hours, a valve, the ice maker or a control has usually failed.
Other refrigerator problems
Your technician’s qualifications
Our technician understands both sides of a modern appliance: the cooling or mechanical system and the electronics that control it. Problems are found by testing, not by swapping parts until something helps.
A.S. Applied Electronics Technology-HVAC
Plus an HVAC diploma, Southern Technical College, 2025: electrical systems, electronics, controls and refrigeration.
EPA Section 608 Universal Technician Certification
Federal certification required to handle refrigerant (ESCO Institute).
HC/HFO Technician Certification
For hydrocarbon and HFO refrigerants such as R-600a, used in many modern refrigerators and wine coolers (Mainstream Engineering Corporation).
Complex refrigeration and electronics diagnostics
About two and a half years of hands-on appliance repair and two and a half years training other technicians, focused on cooling systems, electronics and high-end appliances.
Copies of these documents are available upon request.
Where we take requests
Based in Clearwater. Service availability is confirmed by your ZIP code, address and our schedule.
Mon–Fri 7 AM–9 PM · Sat 10 AM–3 PM · Sun closed. Visits by appointment, subject to confirmation.
Clearwater & North Pinellas
Gulf beaches
West Pasco
South Pinellas
Refrigerator repair is now available in selected St. Petersburg ZIP codes, including service for premium and built-in models. Availability is confirmed by ZIP code and appliance details.
Tampa
Refrigerator and high-end appliance repair only. Tampa appointments are scheduled on set days each week. Availability is confirmed by address and appliance details.
Quick answers
How long does a new ice maker take to make ice?
Usually about 24 hours for the first batch, and longer before the bin is full.
How much is a diagnostic visit?
$119 for refrigerators, freezers, wine coolers and built-in refrigeration, credited toward an approved repair of the same appliance. If you decide not to approve the repair, the diagnostic fee is still due. No additional travel fee applies within our St. Petersburg and Tampa service areas.
Which areas do you serve?
Clearwater and nearby communities in North Pinellas, the Gulf beaches from Clearwater Beach to Indian Shores, New Port Richey and Holiday. Refrigerator repair is also available in selected areas of St. Petersburg, and refrigerator and high-end appliance repair in South Tampa and Westshore on set days each week. See the service area.
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